Returns & Exchanges

At Jigsaw2order.com, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring the garment is unworn, unwashed, and in its original condition.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel, covering any previous shipping marks.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; once received, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing